Saturday 22 September 2012

WHY LARGE COMPANIES LIKE COCA-COLA STILL ADVERTISE


 Many agree that the primary goal of advertising is to introduce a product service or idea to a target audience with the aim of getting them to buy. If this is the case, then why do large companies advertise? Coca-cola for example, is a brand well known all over the world, they probably have more profits they could ever dream of since the inception of the company and more, so why still advertise?
One major reason is to maintain market share. As Frank Jefkins puts it, “people often think that the main purpose of advertising is to generate sales, and while that may be welcome, a major objective is to keep sales as good as they are.[i]” It is said that the more you advertise a brand, the more people become conscious of it and will want to try it out. In fact, research suggests that there is a strong relationship between brand awareness and market share. In this regard, it is not surprising that more people will reach for Coca- Cola than any other cola on the market. Coca –Cola spends an excess of 2.8 billion annually on advertising alone, and owns the world’s largest market share in the soft drink category[ii].
Another reason is to appeal to new markets. Companies like Coca- cola, Pepsi, Guinness have been around for about a century, during this time a new generation of prospective customers have been born, these companies have to keep advertising to attract this new generation, identify with them and offer their products to them.
Dasani by Coca-Cola and Aquafina by Pepsi
Large companies advertise to introduce new products to their consumers. Due to the growth of sophistication in the average person today, more people have become health conscious. Today people drink not just to enjoy the taste of the drink, but to hydrate, boost their energy levels etc. surveys in the United States of America as at 2008 showed a 2% decline in the beverage refreshment category, at the same time, bottled water grew by 22%, sports drinks by 23% and tea by 15%.
In response to this, the two veterans in the soft drink industry. Coke and Pepsi quickly designed and introduced products for the growing needs of their customers. Pepsi launched Aquafina and Coke launched Dasani. They both also introduced drinks containing fewer calories and sugar to the soft drink market e.g. Coke- light, Aquafina Flavor splash etc[iii].
Another important reason why large companies advertise is to position their brands favorable in the minds of their consumers. Jefkins calls this form of advertising, “Remind Advertising” Wood defines it as “causing to know to remember, to do”[iv]. In this form of advertising, it assumed that consumers have used and were satisfied with a company’s brand therefore it aims at reminding them to choose the same brand next time they need such a product. This form of advertising usually comes in catchy slogans e.g. Don’t say water, say Voltic; MTN, everywhere you go; or very entertaining jingles that stick in the minds of consumers.
MTN's 11million and counting Ad
Companies also advertise to face the competition, MTN is arguable the largest telecommunication company in Ghana with “11 million and counting” customers yet it still engages in rigorous advertising. The reason for this may be to take up the challenge new competition may bring, neutralize their effect and where possible, intimidate them out of the market. Here, companies use their achievements or success to appeal to their customers- show them they are the best to be used even in the face of emerging competition. Consider MTN’s 11 million and counting adverts, they tell consumers they have the widest network of family, friends and business partners they will need everywhere they go.
More subtle reasons for advertising involve announcing charities or scholarships, typical examples in Ghana are Tigo’s The Challenge and Vodafone’s Healthline. Also advertising by large companies may be to announce price changes, invite enquiries, address customer complaints etc.
In conclusion, I think advertisers have gone way beyond the initial stage of introducing a product to a target audience with the objective to get them to buy, they now makes conscious efforts to grow with the needs of the audience/consumers, by altering the product to meet their needs, reminding them to stick with that decision for as long as possible because that is what keeps them in business.



In-Text
[i] Advertising 5th Edition, Frank Jefkins

[iii] Advertising Procedure, W. Ronald Lane, J Thomas Russell


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